FAQ'S

1. Do you ship internationally?

Yes, we ship our products worldwide! No matter where you are, we can deliver your order safely and quickly through trusted international courier services like DHL, FedEx, or UPS.

2. How long does international delivery take?

Delivery time depends on your country and the shipping option you select.


  • Standard International Shipping: 7–14 business days

  • Express Shipping: 3–7 business days

    Once your order is dispatched, you’ll receive a tracking number to monitor your shipment.

3. How much is international shipping?

Shipping rates are calculated at checkout based on your location, weight, and delivery method. We also offer free or discounted shipping on large or bulk orders — please contact us for a quote.

4. How can I track my order?

Once your order has been shipped, you’ll receive an email with your tracking number and a link to follow your parcel’s journey. Please allow up to 24 hours for tracking updates to appear.

5. What if my package is delayed or lost?

If your parcel hasn’t arrived within the estimated delivery time, please contact us. We’ll work directly with the courier to locate your shipment or arrange a replacement if necessary.

6. Can I cancel or change my order after placing it?

You can request a change or cancellation within 12 hours of placing your order. After dispatch, cancellations aren’t possible, but you can start a return once the product arrives.

7. What payment methods do you accept?

We accept major international payment options, including:


  • Visa, MasterCard, American Express

  • PayPal

  • Bank transfer (for bulk or institutional orders)

All payments are processed securely.

8. How do you ensure product quality?

All our instruments are manufactured with high-grade stainless steel and pass strict quality inspections before shipping. We take pride in delivering durable, precise products trusted by professionals globally.